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Terms & Conditions

Created on April 20, 2009

These terms and conditions apply to your membership of the www.truvo.be website and the affiliated websites located at www.truvo.be (collectively, the "Site"). By registering to the Site or by any way of using, accessing, browsing, crawling or scraping the Site, you expressly agree to these terms and conditions, to our privacy policy (the "Privacy Policy") and to all other guidelines or policies referred to herein (collectively, the "Terms & Conditions").

You understand and agree that the Site may still contain bugs, suffer disruptions and not operate as intended or designated. Your use of the Site at this stage confirms your understanding of and consent to participate in the site's Beta testing.

Content of these Terms & Conditions:

  1. Definitions
  2. Your Personal Data
  3. Your Rights and Obligations
  4. Truvo's Rights and Obligations
  5. Termination of Your Truvo Membership
  6. Liability and Indemnity
  7. Closing Provisions
  8. Contact Information

Definitions

"User": any person who accesses, browses, crawls or scrapes or in any other manner uses the Site.

"Truvo": Truvo Belgium Comm. V., located at Keyserlei 5 bus 7, 2018 Antwerpen, Belgium.

"Content": reviews, texts, images, photos, audio files, video files, links and all other forms of information or communication made available on the Site.

"Your Content": Content that you submit to or post on the Site or transmit to others by using the Site, such as, but not limited to, business ratings, reviews, tags, compliments, information that you display as part of your account profile, invitations, or other commentary that you may submit, post, or transmit to others using the Site. Your Content does not include the information that you submit in order to create an account on the Site.

"User Content": Content that you or any other User submits, posts or transmits to the Site.

"Third Party Content": Content that is made available on the Site by parties other than Truvo or the Users, such as data providers who license data to Truvo for use on the Site.

Your personal data

Truvo will only collect, save and use your personal data in order to provide access to and manage the functionality of the Site.

Truvo's Privacy Policy forms an integral part of these Terms & Conditions.

Your Rights and Obligations

Registration

In order to be able to use certain functionalities of the Site, you will have to register with the Site by creating an account and providing Truvo with information about yourself under the following conditions:

  • Membership of Site (i.e. "Truvian") is free of charge;
  • You must be at least 16 years of age to register;
  • Registered Users log on to the Site using a user name and password;
  • The activation of your selected user name and password will start your membership;
  • If you provide Truvo with identity information, then you have to remain these data up-to-date during your entire membership;
  • You cannot transfer your membership;
  • You can only have a single membership of the Site at any given time;
  • If you use the Site on behalf of a company, entity or organisation, you must be authorised to bind the company, entity or organisation to the Terms & Conditions.

You may freely select your user name (or accept the user name suggested by the Site's registration system). The chosen user name may not run counter to current Belgian law, the rights of third parties, these Terms & Conditions or any moral and ethical standards.

When defining your user name and/or image, you may not:

  • use the name and/or image of another person without their explicit consent. Images depicting minors should be authorised by the minor's parents or legal guardian;
  • use a name and/or image which is protected by copyright, by a brand label, or by any other trademark or property right;
  • use a name and/or image which might infringe the rights of any individual person or corporate body;
  • use a name and/or image which might provoke or harm other members, e.g. vulgar or offensive user names;
  • use a name and/or image which contains indications that represent or refer to a membership with an organisation that is of an extremist nature, even if the meaning of the user name and/or image is not immediately recognisable.

You undertake to make use of the Site in a lawful manner, and that you will not contravene these Terms & Conditions, the applicable laws or the rights of third parties.

Your Content

You are responsible for all the Content that is published or posted on the Site under your user name. For this reason you select a password for your user name and take the necessary measures to ensure that it is kept secret. Any unauthorised use of your account should immediately be notified to Truvo.

As a User, you have a wide range of different possibilities to use the Site. The following is however strictly prohibited:

  • Content that is racist, pornographic, obscene, offensive or vulgar;
  • Content that glorifies or downplays violence, or Content which contravenes moral and ethical standards;
  • Content which impairs or endangers the development or upbringing of children or young people, or which contravenes human dignity or other valued legally protected interests;
  • Content which is able to incite other persons to criminal actions or other actions which contravene moral and ethical standards;
  • abusive or offensive statements;
  • threats to other members, service providers or third parties;
  • defamatory criticism, slander, offensive statements, lies or incorrect information;
  • Content which is able to hamper the self-determination of third parties;
  • copied Content which infringes intellectual property or other rights;
  • Content which presents a security risk, for instance, computer viruses;
  • links to websites containing information that contravenes current legislation, is inappropriate to young people, or is otherwise inappropriate;
  • private data such as telephone numbers or e-mail addresses with the exception of those pertaining to the User's personal profile;
  • unauthorised advertising, such as raffles, discount campaigns or sales in the form of events

Reviews

As a User you are authorised to write reviews. Truvo, however, reserves the right to decide whether and to what extent a review is published on the basis of its own evaluation and may remove any review at all times and for any reason without prior notice to the User concerned. This decision cannot be contested by the User.

The following rules apply to the reviews:

  • you understand that you will only provide reviews which you believe to be true and that you will not purposely provide false or misleading information;
  • only places that may be visited, services that may be used or events that can be attended may be reviewed;
  • negative reviews are permitted but they must be expressed in terms of fact;
  • no derogatory tags may be used;
  • Content which has been provided by service providers/company owners themselves is only permitted as self-expression;
  • persons who are either related to or are a co-worker of a service provider may only evaluate the corresponding company provided that they mention this relationship;
  • advertising is not permitted in any form (including the listing of e-mail addresses, URLs or telephone numbers for advertising purposes
  • Content based upon rumour, allegations or the unconfirmed statements of other persons are not permitted;
  • every (branch of a) company may only be reviewed on a single location on the Site.

Truvo reserves the right to rate reviews posted by the Users. For example, Truvo is authorised to give reviews by Users who post several reviews a higher rating than reviews by Users who post fewer reviews. The same applies to reviews by Users that are given positive ratings by other Users.

Truvo's Rights and Obligations

With regard to Your Content such as reviews, pictures, etc., you hereby grant Truvo the free, non-exclusive and unlimited right to use Your Content along with the user name that you have chosen.

While maintaining the author's moral rights as well as your personal rights, Truvo is authorised to duplicate, provide public access to and to make Your Content available on request (online-, access-, and transmission rights) and to store or archive it in databases.

You confirm that you have all necessary rights to use the User Content which you have made available and that you are authorised to transfer these rights to Truvo.

You agree that Users may search for other Users based on criteria including sex, age, and other public profile information that you have supplied to Truvo in connection with your registration. Your profile may be included in the search results, unless you disallow this in your account's privacy options.

Truvo reserves the right to decide whether and to what extent User Content is published on the basis of its own evaluation and may remove any Content at all times and for any reason without prior notice to the User concerned.

Truvo is only authorised to modify Your Content in as far as such is necessary for the purposes of graphic representation or for editorial reasons.

If third parties should take legal action against Truvo due to either the Content published or posted by you and/or the uploading, and/or the use of photos, you are obliged to compensate Truvo for all damages which Truvo may be obliged to pay as a result of such legal action by a third party.

In case of (a suspicion of an) infringement of criminal or public law, Truvo will assist the public authorities in their investigations without having to examine the legitimacy of such investigations and/or requests for information.

Truvo does not have an obligation to monitor compliance with these Terms & Conditions. However, Users may report infringements of these Terms & Conditions to: team@truvo.com. Any complaints by Users will be treated confidentially.

Truvo may provide incentives to certain actions of Users (such as writing reviews or uploading pictures) with so-called "Truvo Points". The rules concerning the awarding of the Truvo Points are specified by Truvo only and can be changed by Truvo at any time without notice. No legal claim exists regarding such Truvo Points. Truvo Points acquired through improper actions will be deleted by Truvo.

Termination of your Truvo Membership

You are allowed to cancel your membership at any time without prior notice.

Truvo reserves the right to terminate your membership with immediate effect in case of a violation of these Terms & Conditions. If Truvo terminates your membership without notice due to a contravention of these Terms & Conditions, you are prohibited from registering for the Site again without Truvo's prior explicit consent.

In addition to the above, Truvo reserves the right to block or terminate your account if it deems that such is necessary or useful for the management of the Site.

After termination of your account, Truvo reserves the right to keep online any Content which you have previously posted to the Site, such as reviews, comments, etc. This Content will be shown without the username and displayed as Content by a deleted User.

Your right to cancel your membership for personal reasons is not affected by these Terms & Conditions.

Liability and Indemnity

With respect to damages suffered by Users in connection with the Site, Truvo, including its employees, representatives and auxiliary persons, is only responsible in as far as the damages are caused by its gross negligence or willful misconduct.

The fact that Truvo offers a platform for the Content does not mean that Truvo owns this Content, nor does it mean that Truvo supports or accepts the Content or engages itself as an editor of the Content.

The responsibility for third party Content lies exclusively with the service provider and/or the person who has posted such Content on the Site.

Closing Provisions

Truvo reserves the right to change these Terms & Conditions at any time.

Prior to a change to these conditions of use, Truvo will inform you about the changes: either the changed Terms & Conditions will be made accessible to you prior to their activation on the homepage of the Site and your approval will be requested, or Truvo will inform you about these changes by sending an e-mail to the e-mail address provided at the moment of registration at least one month before the changes enter into effect. Unless you expressly object to the modified Terms & Conditions by informing Truvo by e-mail within one month of the notification of the proposed modifications, in which case your membership will be terminated, the new Terms & Conditions will enter into effect automatically one month after the notification thereof.

The application of these Terms & Conditions and the use of the Site are governed by Belgian law. The Courts of Antwerp (Belgium) are exclusively competent to hear any dispute that may arise in the context of the use of the Site or the application of these Terms & Conditions.

Contact Information

Truvo Belgium Comm. V.
Keyserlei 5, box 7
2018 Antwerp
Belgium

team@truvo.com

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