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Insights for insurance agencies

Live-transfer leads, agency growth playbooks, and what we are learning running our own agency on Truvo Platform.

Product & Updates

AI Drafts, Human Approval: Keeping Client Messages Safe

AI can write your follow-ups, renewal notes and quote recaps in seconds. Here's why a person should approve every message before it reaches a client, and how to make that fast.

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Agency Growth

Licensing and Appointments When You Add Producers

A new producer can't sell until their licenses and carrier appointments are in order. Here's a checklist for getting new hires compliant and quoting quickly.

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Lead Generation

Building Referral Partnerships With Realtors, Lenders and Dealers

Realtors, mortgage lenders and auto dealers meet your next clients before you do. Here's how to find the right partners, earn their referrals and keep them coming.

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Product & Updates

Commission Reconciliation for Independent Agencies

Carriers make commission mistakes, and agencies that don't reconcile never find them. Here's a monthly process for matching statements to policies and catching what's missing.

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Lead Generation

Working Home Insurance Leads in Catastrophe Season

When a storm is coming, carriers pause new home binding and homeowners call anyway. Here's how to handle home leads before, during and after binding restrictions.

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Campaign Strategy

Follow-Up Cadences for Quoted-Not-Bound Prospects

Most quotes that eventually bind need more than one conversation. Here's a follow-up cadence for quoted prospects that is persistent, respectful and built on consent.

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Call Analytics

Lost-Quote Analysis: Why Quotes Don't Bind

Every quote that doesn't bind has a reason. Here's how to find the patterns behind lost quotes and turn them into coaching, pricing and process fixes.

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Agency Growth

Re-Shopping Renewals Before Your Clients Do

When renewal premiums jump, clients shop. The agencies that keep them shop first. Here's a simple process for re-shopping renewals before the notice lands.

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Product & Updates

What an After-Hours AI Voice Agent Should Do

AI can answer the calls your agency misses after hours and when every line is busy. Here's what it should handle, what it should hand to a licensed agent, and how to keep it honest.

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Agency Growth

Bundling Home and Auto on the First Call

The easiest second policy is the one you quote while the client is already on the phone. Here's how to bring up home or renters on an auto call without slowing it down.

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Live Transfers

Quoting a Live Transfer From the Dec Page

The caller's declarations page is the fastest route to an accurate, apples-to-apples quote. Here's how to ask for it, what to read first, and how to use it to win the switch.

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Product & Updates

What to Look for in a Comparative Rater

A comparative rater should save typing, not create it. Here's how to judge one on intake, accuracy, carrier coverage, declines and the path to a bindable quote.

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Lead Generation

Reducing Cost Per Acquisition in Insurance Sales

Lower your cost per acquisition without cutting lead spend: improve close rate, fix speed-to-lead, kill weak sources, and protect persistency.

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Product & Updates

Getting Started With Truvo IQ

A practical walkthrough of Truvo IQ: set up multi-state campaigns, schedule lead delivery, assign Owner/Admin/Agent roles, and read call analytics from day one.

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Agency Growth

How AI Is Changing Insurance Agency Sales

AI is reshaping insurance agency sales: smarter lead scoring, faster call analysis, automated coaching, and real-time routing. Here's what's real and what's hype.

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Product & Updates

CRM and Dialer Best Practices for Agencies

Set up your CRM and dialer to close more: clean lead routing, disposition discipline, speed-to-lead automation, and the integrations that prevent leaks.

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Agency Growth

Training Agents to Work Live Transfer Leads

Train insurance agents to close live transfer leads: master the first 30 seconds, control the call, handle objections, and use call analytics to coach faster.

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Call Analytics

Call Recording and QA for Insurance Agencies

Build a call recording and QA process that lifts close rates — what to score, how to coach from real audio, and how to turn recordings into a feedback loop.

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Agency Growth

How to Scale Your Insurance Agency

Scale your insurance agency without burning out: build repeatable processes, hire and structure a team, manage lead flow, and track the metrics that matter.

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Lead Generation

Final Expense vs. Medicare vs. Auto: Picking Lead Types

Compare final expense, Medicare, and auto insurance lead types by close rate, sales cycle, and seasonality to pick the right leads for your agency.

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Live Transfers

Insurance Sales Call Scripts That Actually Work

Build insurance sales call scripts that convert live transfers — a flexible framework for openers, discovery, quoting, and closes your agents can actually use.

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Call Analytics

The Insurance Agency KPIs Every Owner Should Track

The insurance agency KPIs that actually predict growth — from cost per acquisition to close rate by source — and how to track them without dashboard overload.

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Agency Growth

Designing Insurance Agent Compensation Plans

Build an insurance agent comp plan that drives the right behavior: commission vs. salary, tiered bonuses, retention clawbacks, and what to avoid.

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Lead Generation

Calculating Insurance Lead ROI and Cost Per Acquisition

Learn to calculate insurance lead ROI and cost per acquisition the right way — using close rate, commission, and lifetime value to find which sources actually pay.

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Live Transfers

Handling Objections on Live Transfer Calls

A tactical guide to handling objections on insurance live transfer calls — scripts for price, timing, and trust that turn warm leads into bound policies.

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Live Transfers

Auto Insurance Live Transfer Leads That Convert

How agencies turn auto insurance live transfers into bound policies — qualification, transfer SLAs, agent readiness, rate-shock timing, and the metrics to track.

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Campaign Strategy

The Best Times to Run Insurance Lead Campaigns

Discover the best times to run insurance lead campaigns by day, hour, and season — and how to match lead flow to staffed agent capacity for higher close rates.

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Campaign Strategy

DNC and Consent: What Insurance Agencies Must Know

How the National Do Not Call Registry, internal DNC lists, and consent rules apply to insurance agencies — and how to scrub, suppress, and document contact.

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Live Transfers

Speed to Lead: Why Seconds Matter in Insurance Sales

Speed to lead decides whether insurance leads close or die. Learn why seconds matter, how to measure response time, and how to build a floor that answers instantly.

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Lead Generation

Working ACA Health Insurance Leads

How agencies should buy, route, and convert ACA health insurance leads — subsidy qualification, enrollment windows, compliance, and the metrics that matter.

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Agency Growth

How to Hire Insurance Producers Who Close

Hire insurance producers who actually close: where to source them, how to screen for sales instincts, what to test in interviews, and how to onboard fast.

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Lead Generation

Live Transfer vs. Shared Insurance Leads

Live transfer vs. shared insurance leads: a side-by-side breakdown of cost, close rate, competition, and cost per acquisition to help agencies buy smarter.

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Campaign Strategy

Running Multi-State Insurance Lead Campaigns

A practical guide to running multi-state insurance lead campaigns: licensing, time-zone routing, compliance, and per-state performance tracking that scales.

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Campaign Strategy

TCPA Compliance for Insurance Agencies

A practical TCPA primer for insurance agencies — consent, autodialers, quiet hours, and revocation rules that shape how you work leads and live transfers.

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Call Analytics

Using Call Analytics to Close More Insurance Deals

Learn how insurance call analytics reveals what's killing your close rate and how to use call data to convert more live-transfer leads.

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Live Transfers

How to Convert Live Transfer Insurance Leads

A tactical playbook for closing live transfer insurance leads: opening scripts, qualifying fast, handling objections, and tracking close rate by source and agent.

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Lead Generation

How to Buy Quality Insurance Leads

Learn how to buy quality insurance leads that close: vet vendors, choose live-transfer over shared aged leads, and protect your cost per acquisition.

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Live Transfers

What Are Live Transfer Insurance Leads?

Live transfer insurance leads connect agents to a pre-screened, interested prospect on a live call. Learn how they work, what they cost, and who should buy them.

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Campaign Strategy

Medicare Leads and Your AEP Strategy

How agencies should plan Medicare lead buying, staffing, and compliance around the Annual Enrollment Period to turn a Q4 surge into year-round revenue.

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Lead Generation

Final Expense Leads: A Complete Agency Guide

A practical guide to buying, routing, and closing final expense leads — contact cadence, agent skills, persistency, and the metrics agencies should track.

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